Who we are
We are a sole-proprietorship registered as Bonsai Journeys. Our website address is: https://bonsaijourneys.com.
Information We Collect
- Personal Information: We may collect personal details such as your name, email address, address, phone number, and payment information when you make a booking with us, create an account, or contact us.
- Non-Personal Information: We may collect non-personal data such as browser type, operating system, and browsing behavior to improve our website and services
How We Use Your Information
- To Process Bookings: We use your personal information to process and fulfill your bookings.
- To Communicate: We use your contact information to send you updates about your booking, respond to inquiries, and send promotional materials if you have opted in.
- To Improve Our Services: We analyze non-personal information to understand user behavior and enhance our website’s performance.
Information Sharing
- Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders.
- Legal Requirements: We may disclose your information if required by law or to protect our rights.
- Spam prevention: Visitor information and comments may be checked through an automated spam detection service.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Rights
- Access and Correction: You have the right to access and correct your personal information. You can update your details by contacting us.
- Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails.
Cookies
- If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Comments
- When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
- An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Embedded content from other websites
- Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
- These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
For users that contact is through our website, we store the personal information they provide indefinitely. All users can delete their personal information at any time by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated at the top of the policy.